Terms of Service
Last updated: January 6, 2026
These Terms of Service (“Terms”) govern your access to and use of the Rentocity platform, websites, mobile applications, and related services (collectively, the “Services”) operated by Rentocity, LLC, a limited liability company organized under the laws of the State of California (“Rentocity,” “we,” “us,” or “our”).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
1. ELIGIBILITY & ACCOUNT REGISTRATION
You must be at least 18 years old and capable of forming a binding contract to use the Services.
You agree to:
Provide accurate, current, and complete information
Maintain the security of your credentials
Be responsible for all activity under your account
You may not share your account or allow unauthorized access.
2. DESCRIPTION OF SERVICES
Rentocity provides cloud-based property management, accounting, and financial tracking software, including but not limited to:
Tenant and lease management
Accounting and ledger tools
Payment tracking and reconciliation
Reporting and recordkeeping features
Integrations with third-party service providers
Rentocity does not provide legal, accounting, tax, or financial advice. All outputs are tools only; you are responsible for compliance with applicable laws and professional standards.
3. ROLE OF RENTOCITY
Rentocity is a software service provider only and:
Does not act as a bank, escrow agent, trustee, broker, or fiduciary
Does not hold customer funds
Does not guarantee payment outcomes, tenant behavior, or financial accuracy
Any financial transactions are processed by third-party payment processors.
4. THIRD-PARTY SERVICES & PAYMENT PROCESSORS
The Services may integrate with third-party providers, including payment processors, ACH networks, banks, and identity verification services (“Third-Party Services”).
By using these features, you agree that:
Your data may be shared with Third-Party Services as necessary
Their separate terms and privacy policies apply
Rentocity is not responsible for Third-Party Service errors, outages, or losses
Rentocity does not control or operate payment networks.
5. FEES, BILLING & SUBSCRIPTIONS
Certain features require payment.
You authorize Rentocity and its payment processors to:
Charge applicable fees
Store payment credentials
Process recurring subscriptions (if applicable)
All fees are non-refundable, except as required by law or expressly stated otherwise.
Rentocity may modify pricing with reasonable notice.
6. USER CONTENT & DATA
You retain ownership of all data you upload (“User Content”).
By using the Services, you grant Rentocity a limited, non-exclusive license to:
Host
Process
Transmit
Backup
Display User Content as necessary to operate the Services
You represent that you have the legal right to upload and use such data.
7. DATA ACCURACY & RECORDKEEPING
Rentocity does not guarantee:
Accuracy of financial calculations
Compliance with GAAP or local regulations
Error-free reports
You are solely responsible for:
Reviewing outputs
Maintaining backups
Verifying records
8. PROHIBITED USES
You agree not to:
Use the Services for unlawful purposes
Violate housing, banking, or consumer protection laws
Attempt to reverse engineer or disrupt the platform
Use the Services to hold or launder funds improperly
Misrepresent your authority over properties or accounts
9. COMPLIANCE WITH LAWS
You are solely responsible for complying with:
Property management regulations
Trust account laws
Fair housing laws
Tax and accounting rules
Banking and payments regulations
Rentocity makes no representations that the Services ensure compliance.
10. SUSPENSION & TERMINATION
Rentocity may suspend or terminate access if:
You violate these Terms
Required by law or a payment partner
There is suspected fraud or misuse
You may terminate your account at any time.
11. DISCLAIMER OF WARRANTIES
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
RENTocity DISCLAIMS ALL WARRANTIES, INCLUDING:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR RELIABILITY
12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
RENTocity SHALL NOT BE LIABLE FOR:
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
LOSS OF PROFITS, DATA, OR FUNDS
PAYMENT PROCESSING FAILURES
THIRD-PARTY SERVICE FAILURES
TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO RENTocity IN THE 12 MONTHS PRIOR TO THE CLAIM.
13. INDEMNIFICATION
You agree to indemnify and hold harmless Rentocity from any claims arising out of:
Your use of the Services
Your data
Your violations of law
Your interactions with tenants, owners, or banks
14. INTELLECTUAL PROPERTY
All software, branding, and content (excluding User Content) are owned by Rentocity and protected by intellectual property laws.
You receive a limited, revocable license to use the Services.
15. CONFIDENTIALITY & SECURITY
Rentocity implements reasonable security measures but cannot guarantee absolute security.
You acknowledge inherent risks of internet-based services.
16. MODIFICATIONS TO TERMS
Rentocity may update these Terms at any time.
Continued use after changes constitutes acceptance.
17. GOVERNING LAW & DISPUTE RESOLUTION
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Venue shall be San Diego County, California, unless otherwise required by law.
18. SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in full force.
19. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Rentocity regarding the Services.
20. CONTACT INFORMATION
Rentocity, LLC
P.O. Box 7105
San Diego, CA 92167
Email: support@rentocity.com
